Shipping policy
Dore & Company Shipping Policy
Shipping Area
Dore & Company currently ships within the United States.
Order Processing
We work to process orders as quickly as possible. Most in-stock orders are processed within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.
Delivery Times
Delivery times shown at checkout are estimates and begin after the order has been processed. Actual delivery times may vary based on product availability, destination, carrier delays, weather, holidays, or other circumstances outside our control.
Multiple Shipments
Some products may ship directly from one of our distribution partners or warehouses. If an order contains multiple products, the items may arrive in separate shipments.
Shipping Charges
Applicable shipping charges are displayed at checkout before payment is completed.
Tracking Information
When tracking information is available, it will be provided after the order ships.
Damaged or Incorrect Shipments
Please inspect your shipment upon arrival. If an order arrives damaged or you receive an incorrect item, contact Dore & Company as soon as possible so we can help resolve the issue.
Questions Before Ordering
Many of our products are specialized automotive service equipment and replacement parts. If you have questions about availability, fitment, or shipping before ordering, please contact us. If you don't see what you're looking for, ask us—we may be able to source it for you.